Course Work + Career Services

10-Week Live Instruction

Industry insiders Michi Pezeshki and Annie Dean, along with notable guest speakers cover the fundamentals each graduate will need for their new career in Customer Success. These interactive 2-hour sessions include lots of practice and group discussions.

Small cohorts * Diverse perspectives * Individualized attention

Self-paced learning image

Learn on your schedule

Live classroom learning is supplemented with up to 3 hours per week of self-paced videos, and hands-on homework assignments throughout the 10-week program. Additional on-demand tutorials and recommended articles and tools are available in the resource library for graduates to access advanced topics that apply to their new jobs.

Get personalized feedback and help

Open office hours support learners throughout the program and beyond. Recent graduate Alex credits them with helping him to land a Customer Success role just 3 weeks after graduation.

Career Service and Alumni Support

  • Interview Practice

  • Templates for Resumes and more

  • Office hours to prepare for project presentations

  • Warm introduction to industry employers

What grads have to say: