Fractional Customer Success Leadership

 

Expert help right away

Our proven team is ready to go, backed by a proven arsenal of resources.

Strong Customer Retention pays for itself

Keep your hard-fought revenue, while unlocking Customer led growth

Save $100,000+ a year*

Without the high cost of an exec salary, variable comp, equity, benefits, etc.

*Compared to an equivalent CCO/VP/Head of Customer Success’ fully loaded compensation

Why choose us?

  • Our Fractional Leaders have started CS organizations from scratch to scale. Each has a minimum of 10 years working in Customer Success with 5-25 in leadership roles.

  • We eat, breathe, and sleep customer success. We are 100% focused on the Customer Success industry. Many of us are thought leaders, speakers, and influencers with the connections to stay on top of the latest innovations and market trends.

  • Our team has led organizations in most tech verticals, supported a wide variety of GTM models, and mastered supporting customers of all types. Chances are, we’ve been there and done that for a company with challenges like yours.

    Fractional leaders are matched based on relevant experience to bring you value faster and help you see around corners.

Starting CS

Got Customers? Get help establishing a Customer Success function from the ground up

Established CS

Things change quickly. Develop the maturity of your Customer Success organization.

Resources

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What does it cost to hire a Fractional CS Leader?

Read the blog post

Headcount planning guide

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