Many career transitioners have highly transferable skills, but getting your foot in the door proves to be a huge challenge. It can be hard to even have your resume seen by an actual human, let alone one that will recognize transferable skills that may not fit their preconceived notions. If you’ve been applying but it feels like you aren’t getting anywhere, you might be facing these challenges without even knowing it.

Don’t let the name confuse you, Customer Success is not a Customer Service /tech support/ call-center job. So what is it? Companies of all types use technology powered by software to get business done.

You may not fit the mold of those doing the job you aspire to have, or the job you’re doing. Thank goodness! Being different doesn’t make you an imposter. It gives you big advantages, as long as you embrace your diverse viewpoint. Take a seat at the table and let your voice be heard.